TextBerry Legal and Policy Page

Welcome to the TextBerry Legal and Policy page. Here you will find the terms and conditions, privacy policy, and other legal information that govern the use of our services. By using TextBerry, you agree to comply with these policies.

 

Terms and Conditions

1. Acceptance of Terms

By accessing and using TextBerry’s services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.


2. Services Provided

TextBerry provides text marketing solutions designed to help restaurants increase customer engagement and drive revenue. Our services include, but are not limited to, text message campaigns, customer data integration, and analytics.


3. User Responsibilities

  • Compliance: Users must comply with all applicable laws and regulations when using our services, including but not limited to, data protection and privacy laws.
  • Accuracy of Information: Users must provide accurate and up-to-date information when creating an account and using our services.
  • Prohibited Activities: Users are prohibited from using our services for any illegal activities, spamming, or sending unsolicited messages.

4. Payment and Billing

  • Subscription Fees: Users agree to pay all subscription fees associated with the use of TextBerry services.
  • Billing Cycle: Subscription fees are billed on a monthly or annual basis, as selected by the user.
  • Cancellation: Users may cancel their subscription at any time, but no refunds will be issued for the unused portion of the subscription period.

5. Intellectual Property

All content, trademarks, and intellectual property related to TextBerry services are owned by TextBerry. Users are not permitted to use any intellectual property without prior written consent from TextBerry.


6. Limitation of Liability

TextBerry is not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.


7. Changes to Terms

TextBerry reserves the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of our services constitutes acceptance of the modified terms.


Privacy Policy

1. Information Collection

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, and phone number, when you create an account or use our services.
  • Usage Data: We collect data about how you interact with our services, including IP addresses, browser types, and usage patterns.

2. Use of Information

  • Service Provision: We use your information to provide and improve our services, process transactions, and communicate with you.
  • Marketing: With your consent, we may use your information to send you promotional materials and updates about TextBerry.

3. Data Sharing

  • Third Parties: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services or comply with the law.
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services and conducting our business.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

7. Changes to Privacy Policy

TextBerry reserves the right to modify this privacy policy at any time. Users will be notified of any changes, and continued use of our services constitutes acceptance of the modified policy.

 

Cookie Policy

1. Use of Cookies

TextBerry uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts.


2. Types of Cookies

  • Essential Cookies: Necessary for the operation of our services.
  • Performance Cookies: Collect information about how users interact with our services.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Marketing Cookies: Used to deliver relevant advertisements and track ad performance.

3. Managing Cookies

Users can manage their cookie preferences through their browser settings. Disabling cookies may affect the functionality of our services.

 

Best Practices

To ensure that you get the most out of TextBerry’s services while adhering to legal and ethical standards, we recommend following these best practices:


1. Obtain Consent

  • Opt-In: Always obtain explicit consent from your customers before sending them text messages. Use clear and straightforward opt-in methods.
  • Double Opt-In: Consider using a double opt-in process to confirm the subscription and reduce the risk of sending unwanted messages.

2. Provide Value

  • Relevant Content: Ensure that your messages provide value to your customers. This can include special offers, updates, and useful information relevant to their interests.
  • Frequency: Avoid overwhelming your customers with too many messages. Find a balance that keeps them engaged without being intrusive.

3. Be Clear and Transparent

  • Identify Yourself: Clearly identify your business in every message you send. This helps build trust and ensures transparency.
  • Clear Instructions: Provide clear instructions on how customers can opt out of receiving messages. Make it easy for them to unsubscribe if they choose to do so.

4. Respect Privacy

  • Data Protection: Safeguard your customers’ personal information. Follow best practices for data protection and comply with relevant privacy laws.
  • Use Data Responsibly: Only use customer data for the purposes for which it was collected. Do not share or sell personal information without consent.

5. Monitor Performance

  • Track Engagement: Use TextBerry’s analytics tools to track the performance of your campaigns. Pay attention to open rates, click-through rates, and customer feedback.
  • Adjust Strategies: Use the data collected to adjust and improve your marketing strategies. Continuously refine your approach based on what works best.

6. Stay Compliant

  • Legal Requirements: Stay informed about the legal requirements related to text marketing in your region. This includes regulations on consent, opt-out procedures, and message content.
  • Industry Standards: Follow industry standards and guidelines to ensure your marketing practices are ethical and effective.

Contact Us

If you have any questions or concerns about our legal policies, please contact us at:

 

TextBerry Email: info@textberry.io

Phone: +1 (780) 600 5100

 

Thank you for choosing TextBerry. We are committed to providing you with innovative and effective text marketing solutions.